| counselling education & employment advocacy & volunteers housing & community campaigns recruitment briefings policy |
Human Resources
Finance
Operational Global
Clapton Common
HFL
Supported Housing ServiceTudor Road
Education & Employment Advocacy
Counselling
Supported Housing Policies
Please note this section is under construction. The documents will be available in PDF format shortly.
| Policy / Procedure / Form | Review date due | Supporting Documents |
Aims and objectives |
||
Allocation Policy and Procedure |
||
| AST policy | (Under Review) | |
Death and Dying Policy |
Death & Dying | |
| Dealing with Illicit Drugs | Dealing with Illicit Drugs | |
Domestic Cleaning Procedure |
(Under Review) |
|
Eligibility Procedure |
(Under Review) |
|
House Rules |
||
Maintenance procedures |
||
Move-in Procedure |
(Under Review) |
|
Move-on Policy |
||
On-call procedure |
||
Voids management Policy |
(Under Review) |
|
Possession Eviction and Appeals Policy |
||
Referral and selection Procedure and Form |
||
Rent arrears Policy |
||
Rent setting and charges policy |
(Under Review) |
|
Risk taking policy |
(Under Review) |
|
Reviewing tenants needs policy |
(Under Review) |
|
| Support plan form | Support Plan Form | |
Service user handbook |
(Under Review) |
|
Service user induction procedure |
(Under Review) |
|
Support withdrawal policy |
(Under Review) |
|
Visitors policy |
(Under Review) |
|
| Managing Challenging behaviour Policy | (Under Review) | |
| Anti Social Behaviour Policy | Anti Social Behaviour Policy | |
| COSHH policy and information | ||
| Key working Policy | Key Working Policy | |
| Lone working policy | Lone Working Policy | |
| Violence and aggression policy | (Under Review) | |
| Cash Management Procedures | ||
| Fire Prevention Policy | Fire Prevention Policy | |
| Harrasment Policy | Harrasment Policy | |
| Managing Tenure Policy | Managing Tenure Policy | |
| Medication Policy | Medication Policy | |
| Referral and Selection Policy | Referral and Selection Policy | |
| Tenant Loan Procedure | Tenant Loan Procedure | |
| Voids Management Policy | Voids Management Policy | |
| Support Planning and Risk Assessment Policy | Support Planning and Risk Assessment Policy |
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ANNUAL REVIEW
2005/2006
Available for download here (PDF ) >
STRATEGIC PLAN
Find out about our aims and objectives for 2006 to 2009 (PDF) >
City and Hackney Mind: 8 -10 Tudor Road, Hackney, London E9 7SN
T: 020 8985 4239 - F: 020 8985 5871 - E: services@cityandhackneymind.org.uk